This is the worst sporting goods store I've ever been in. Never have anything in stock. It's a joke. Don't waste your time. Go to the Henrietta store. That's what they tell you to do anyways.
Well initially when we 1st arrived at the store on Sunday 10/01 before noon we spoke with the manager who was very rude to me and my husband he treated us like scrum . Then we spoke with a sales associate Ryan who was fabulous and went above and beyond to help us with our dilemma so many many thank you's to him .
I left frustrated. My experience at the cash register was disappointing. The customer in front of me found a coupon on his phone. I asked the cashier which coupon that person used and if there was a coupon for me. He said he didn't know which coupon and that they never work anyway and went on with my transaction. I told him I was disappointed that he hadn't helped me. He didn't seem to care. I don't know how soon I will return. I'm not a frequent shopper but I may become less frequent.
Went to get kayak paddles couldn't find my size. Upon leaving saw my size in window display. They were very busy but found time to unlock display and get them for me after a little wait. They were on sale and they gave me another 10 percent off for being patient. THATS how you make happy customers!
Good,pricey,helpful
Dick S Sporting Goods is a US Shoe Store based in Webster, New York. Dick S Sporting Goods is located at 1062 Ridge Rd, Webster, NY 14580, USA.
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