Usually good food and service but not so tonight. Only 2 waiters in entire restaurant and owners sit and watch don't pitch in at all. Plus my milk was spoiled and they did not even replace it with water even though I asked for water 4 times.
Used to go there several years ago, it was always busy, but haven't been there in several years. Been there twice in the past two weeks for lunch and was the only one there both times. Same waiter both times. He didn't speak either time, just looked at me to take my order. Both times, after he served me my food, he never came back except to give me the check, and both times, after he gave me the check, he would come out every 45 seconds or so to see if I was ready to pay. Saw him 100% more after he gave me the check. Very annoying. Not sure if he was thinking I was going to leave without paying, but this guy needs to get another job. He is a terrible waiter. Food was good, good price, good portions. Place needs to be fixed up and cleaned. Bathroom smelled like cigarette smoke. Wish I could give a better review.
Always great food, prices are average
We were there Wednesday evening, May 23rd, 2017 and there were only 2 other parties there. There was only one waiter. I give the food a good rating, but the service we had from our waiter was the most disgusting behavior I've ever witnessed. I was not understanding the dinner for two and asked a question of which he just said, "you have to read it". When I asked another question he slammed the menus on the table in anger and I just said, "Two chicken and broccolis".
Excellent food and service. No complaints. Would recommend restaurant to everyone. Five stars to you
The waiter ruined a nice dinner with my husband. We were there celebrating the sale of our house. I don't know if we'll ever go there again....
Jade Palace Restaurant is a US Meal Takeaway based in Webster, New York. Jade Palace Restaurant is located at 602 Ridge Rd, Webster, NY 14580, USA.
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